Real-time information degraded
Incident Report for OpenTrainTimes
Resolved
This incident has been resolved.
Posted Feb 14, 2019 - 20:19 GMT
Monitoring
The train describer feed is slowly returning to normal as of 1930 today - we have been given no reason for the issues today, and suspect there may be problems tomorrow as well
Posted Feb 14, 2019 - 19:55 GMT
Identified
As with previous outages, this is a problem with the Network Rail Data Feeds platform, and is affecting all other sites which use the train describer feed. Latency continues to be 1 minute with significant message loss.
Posted Feb 14, 2019 - 18:30 GMT
Investigating
Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.
Posted Feb 14, 2019 - 17:09 GMT
This incident affected: Open Data (Network Rail Open Data feeds).