Real-time information degraded

Incident Report for OpenTrainTimes

Resolved

This incident has been resolved.
Posted Jun 05, 2019 - 13:04 BST

Monitoring

We've just started to receive data again after 1h25m - we will monitor for the next hour
Posted Jun 05, 2019 - 11:05 BST

Identified

We are not receiving any data from our upstream provider at present. We believe this is also affecting other sites taking data from the Network Rail Open Data platform
Posted Jun 05, 2019 - 09:56 BST

Investigating

Engineers have identified an outage our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.
Posted Jun 05, 2019 - 09:52 BST
This incident affected: Open Data (Network Rail Open Data feeds).